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For casino game terminology, please click here. amount bet, after deducting management expenses, in proportion to the sums they have wagered individually​.


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Project Management Terminology - 10 Terms Every Project Manager Should Know

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For us, it's our “casino management system.” It is the system that holds everything of value to us – customer play details. Coin-In - The total.


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12 Terms You Should Know - Project Management Fundamentals

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Blackjack: The Terminology

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Casino glossary of terms A to F. Terminology. These different types of bankrolls often figure into the overall money management strategy the player uses to.


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How Does Casino Technology Work?

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Intro to Casino Management

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A casino is a facility for certain types of gambling. Casinos are often built near or combined with The term casino may mean a small country villa, summerhouse, or social club. American Gaming Association: State of the States Report (​page 12), accessed May 6, ; ^ "Casino Management and Operations".


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Go "All In" For A Career In Casino Management

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A casino is a facility for certain types of gambling. Casinos are often built near or combined with The term casino may mean a small country villa, summerhouse, or social club. American Gaming Association: State of the States Report (​page 12), accessed May 6, ; ^ "Casino Management and Operations".


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LMS® Brings Efficiency to Casino Management

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Episode 2: Casino Terminology and Slang

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CSN Casino Management

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This gaming glossary was adapted from various professional sources, including the AICPA Industry Audit Guide; Casino Operations Management by Jim Kilby.


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RHINO™ - the Casino Management System of Casino Technology

Download for Later.{/INSERTKEYS}{/PARAGRAPH} So, I present you with a little glossary of terms you might come across as you develop a working relationship with a casino operator. Retail - This is a term that can vary. Get a primer on how inbound helps your business grow better. Free Slot Play - By far my favorite misnomer, the term is generally meant to describe the incentive offerings we provide to guests based on their worth to us. We refer to these as "points" because it's typically an easier way to explain what a guest has earned and what they can get in exchange. Sounds funny, but it's true that Harrah's, like many other casino operators, had developed shortcuts to how they talked about something. Free and premium plans. Marketing Sales Service Website. Unlike retail outlets where the price is clearly disclosed, casino pricing is based on a theoretical win or what the casino can expect to win over a period of time. In addition, our industry has quite a few unique attributes that require a definition to newbies. Also in each case, I've received pitches from agencies wanting our business, if only a part of it. Content management software to power websites. BVA - Also referred to as a bill validator or bill acceptor, it is the part of the slot machine that accepts and reads currency in exchange for credits being placed onto the game to be played. DAP - Nope. Time on Device - This phrase refers to the amount of time a guest can play on any slot machine relative to their "investment. Software for providing first-class customer service. Read marketing, sales, agency, and customer success blog content. Get up-to-date research and data on hot business trends. Some operators use the phrase "unrated" to talk about this group. This play is then rated according to the coin-in that is recorded and the hold percentage of the games they play. I've also had quite a number of "solution" providers trying to apply their tools of the trade to our business. You have been subscribed. {PARAGRAPH}{INSERTKEYS}Marketing software to increase traffic and leads. I witnessed this just last week as a new executive sat in a meeting asking for the definition of phrases we throw out as easily as a greeting. Investors Investor Relations. In each case, I've had an agency partner. Written by Julia Carcamo jccarcamo. Hear from the businesses that use HubSpot to grow better every day. Find training and consulting services to help you thrive with HubSpot. Some of these terms may be operator-specific, but if you introduce them, it might make you look that much more experienced! This rated play is then considered when deciding how to reinvest and stimulate additional or longer trips. Years ago, when Harrah's purchased Caesars Entertainment, I chuckled as a Caesars employee told me about a glossary they were given at their orientation. This refers to a "disassociated person. It is typically the volume of play that is generated without card usage. Actual - This means exactly what you think it is. Find a partner in our global community of service providers who can help you grow. Create apps and custom integrations for businesses using HubSpot. Casino operators tend to look at a theoretical measurement when determining a reinvestment strategy because it eliminates the swing of actual good or bad luck on any one visit. Hold - Refers to the amount the casino keeps as net gaming revenue. This can be a bit of a guest services challenge when explaining things because the guest sees the price he or she paid simply as what he or she won or lost on THIS trip. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. For more information, check out our privacy policy. I've worked for many casino companies. Originally published Feb 22, AM, updated July 28 Contact Sales. Sales software for closing more deals, faster. Most casinos reward points that can be accumulated for club status, comps, cash back, promotions or free slot play. Take courses on the latest business trends, taught by industry experts. Points - Often refers to what guests earn through the players club as a result of rated play. Subscribe to Our Blog Stay up to date with the latest marketing, sales, and service tips and news. MAR - This may also be referred to as the cost of sales. Essentially, it is a perk given when a player generates sufficient theoretical or in some cases, actual revenue for the casino. This doesn't refer to the handshake popularized by African-American soldiers of the Vietnam War. Premium plans and free trial. Coin-In - The total amount of money played into the machine. Theo - In some ways, this can be considered the "price" a guest pays to play. As marketers, we typically look to "actual" win or loss as a secondary option for determining a reinvestment strategy. You may unsubscribe from these communications at any time. The coin-in measurement has become a popular way for players clubs to simplify the earnings of points. Agency Post 4 min read. Get HubSpot free. App Marketplace Find HubSpot apps for the tools and software you use to run your business. There is quite a debate over whether this is actually "free" to the operators and the long-term impact of this type of reinvestment. Get help if you have questions about using HubSpot software. Find HubSpot apps for the tools and software you use to run your business. Don't forget to share this post! Thank You! Although I always recommend looking at other industries for solutions, the translation is not always the easiest, either due to regulatory implications or the simple differences in the business models. We're committed to your privacy. It is important that this person not be marketed to, as the resulting fines are sizable.